After-Sales Service

Our teams of qualified technicians stationed in all our offices throughout Asia receive regular training at our suppliers' factories and assist our customers with:
- installation, start-up, commissioning
- trouble shooting, maintenance services, warranty, after-warranty
- product and application training for our customers' operators
Together with our spare parts teams in Asia and Germany, we help our customers with:
- identification, speedy ordering and installation of spare parts
- storage of spare parts for rapid access in emergencies