Guiding Values

GUIDING VALUES FOR CORPORATE CULTURE

I. Our relationship with customers and producers

MELCHERS is: Spirit of partnership
Trustful, honest and open collaboration is the hallmark of our relations with our customers and producers. We know that they expect reliability from us and we act accordingly.

MELCHERS is: Innovation
We supply innovative solutions and services for the benefit of our business partners in increasingly changing markets by offering new ideas.

MELCHERS is: Initiative
Satisfaction and benefits of our business partners underpin our activities. To achieve this, we approach them actively and offer them solutions meeting their requirements.

MELCHERS is: Qualification
We advise our business partners competently and expertly using the latest techniques and communications technologies. Our open-mindedness is regarded as a matter of course.


II. Our strategy

MELCHERS is: Presence
We define ourselves as an international service company and assist our customers worldwide at selected locations via branches, representative offices and subsidiaries. All units – both domestic and outside Germany – experience the same respect. Specific acquisitions, partnerships and the consistent use of alternative distribution channels will allow us to continue extending our footprints, particularly in Asia.

MELCHERS is: Profit-oriented
We seek long-term profit optimization subject to a reasonable balance of opportunities and risks. This is an important precondition for strengthening our capital basis as a means of safeguarding our existence, using future opportunities for growth and opening up new profitable business segments.

MELCHERS is: Competence
We are a diversified company not tied to specified product groups or trading directions. Our uncompromising orientation to our target markets’ requirements strengthens our competence, allowing us to offer constantly new and tailored products and services to our customers under one single roof. We meet the permanent challenges of the competition in all business segments by means of innovative solutions.

MELCHERS is: Independence
We are a company whose shares are not traded. The maintenance of our corporate independence forms a crucial basis for our ability to act in business.


III. Our Team

MELCHERS is: Fair
Justice, fairness and consideration of valid social interests are hallmarks of the company’s relations with its staff. Partnership-based activities form the basis for a healthy team spirit characterized by fair and open communications. We respect and encourage a diversity of opinions as a means of achieving a fruitful dialogue.

MELCHERS is: Entrepreneurial
We encourage qualified and successful executives to take a capital stake in the companies for which they are responsible. This promotes entrepreneurial thinking and activity in the individual companies for the benefit of the entire group.

MELCHERS is: Target-oriented
Clearly defined targets are the most important management instrument in our company. They create clear responsibilities and the necessary scope for individual personal development. Duties are assigned alongside the corresponding delegation of competence and personal responsibility. We demand results and reward these on an earnings and performance-tied basis.

MELCHERS is: Constructive
Self-confidence, consistency and critical loyalty are what we are about. When errors occur, we do not primarily look for the person who causes them but seek solutions and attempt to minimize their impact. We also learn from our mistakes.